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Implementation & Support


ReconArt’s software is ready for deployment out-of-the-box. Through our administrative features and power-user capabilities, implementation is simplified and does not require custom development or technology-based resources. We take a collaborative approach to implementation that augments your existing business logic expertise with our solution expertise. Standard implementations are typically scoped with our Clients based on their needs at a fixed cost. Our Product Specialist Team is also able to support Enterprise-class projects, phasing, increased or long-term scope and on-site service. Once your ReconArt deployment is live, we engage in proactive solution monitoring and relationship management to further secure success.


ReconArt’s tried-and-true approach to setup and launch ensures clear expectations and full transparency during Implementation. Collaborative Implementation sessions are held remotely with screensharing technology for maximum efficiency and flexibility. Tasks associated with Implementation are well defined and tracked with project management tools to provide visibility. Under the guidance of ReconArt’s Product Specialist Team, your ReconArt deployment is configured together with a subject matter expert from your organization. This interactive Train-the-trainer approach facilitates a rapid implementation and a knowledge transfer which empowers organizations to truly own their ReconArt deployment and its benefits.

On-going support

Although ReconArt is entirely business-owned after go-live, we are still here to support your deployment and see this as a crucial component of our mutual success. On-going support is included for all ReconArt Editions once your ReconArt implementation is in operation. Our support site is accessible 24×7 directly from your own ReconArt environment and all client support activity is tracked in our internal ticketing system. The support portal also includes product related announcements and user help guides that can assist your internal training. Support also includes eligibility for future upgrades which our Clients receive at no extra cost. Read more about our philosophy on Product Evolution.

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Case Study

Progressive Credit Kenya: automation of daily bank reconciliations in the microfinance business

Progressive Credit Kenya: automation of daily bank reconciliations in the microfinance business

Industry: Financial Services, Lending
Focus: Bank reconciliation, streamlined exceptions management

Progressive Credit is a microfinance organization founded in 2011. The company operates in 27 branches across Kenya with the mission to design innovative credit product tailored for consumers & SME.

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ReconArt Customers

Here are some of the customers who leverage our reconciliation software to automate their reconciliation and close processes.

Umpqua bank
Calgary co op B&W
Choice Bank
Fiat Chrysler

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What to expect from us
  • check iconQuick response
  • check iconCollaborative discovery
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